G2 Vendor Directory

VividCharts for ServiceNow vs. Lakeside SysTrack

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Lakeside SysTrack

by Lakeside Software

Overall rating4.74.5
Review count1623
Ease of use9.38.5
Ease of setup8.38.2
Quality of support9.89.1
Meets requirements9.68.9
NPS90.90909163.636364
Small Business18.8%4.3%
Mid-Market31.3%8.7%
Enterprise50.0%87.0%
Total page views9124
Total LLM citations20

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Lakeside SysTrack

    Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

    Pros