G2 Vendor Directory

VividCharts for ServiceNow vs. Device42, A Freshworks Company

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Device42, A Freshworks Company

by Device42

Overall rating4.74.7
Review count1652
Ease of use9.39.0
Ease of setup8.38.7
Quality of support9.89.6
Meets requirements9.69.1
NPS90.90909179.166667
Small Business18.8%17.6%
Mid-Market31.3%37.3%
Enterprise50.0%45.1%
Total page views9325
Total LLM citations23,077

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Device42, A Freshworks Company

    With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

    Pros

    • Asset Management
    • Ease of Use
    • Tracking
    • Productivity Improvement
    • Solutions