G2 Vendor Directory

Vitel Global Cloud PBX vs. RingEX

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

RingEX

by RingCentral

Overall rating4.24.2
Review count161,516
Ease of use9.28.8
Ease of setup9.38.5
Quality of support8.98.3
Meets requirements8.89.0
NPS43.7548.351648
Small Business31.3%57.9%
Mid-Market56.3%35.1%
Enterprise12.5%7.0%
Total page views926,988
Total LLM citations8116,099

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features