G2 Vendor Directory

Vitel Global Cloud PBX vs. Quo

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

Quo

by Quo

Overall rating4.24.7
Review count163,423
Ease of use9.29.5
Ease of setup9.39.4
Quality of support8.99.4
Meets requirements8.89.4
NPS43.7585.20153
Small Business31.3%91.4%
Mid-Market56.3%7.3%
Enterprise12.5%1.2%
Total page views927,618
Total LLM citations8145,305

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.

Pros

  • Ease of Use
  • Customer Support
  • Call Recording
  • Features
  • Easy Setup
  • Customer Service