G2 Vendor Directory

Vitel Global Cloud PBX vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

Broadvoice

by Broadvoice

Overall rating4.24.5
Review count1664
Ease of use9.29.4
Ease of setup9.39.2
Quality of support8.99.2
Meets requirements8.89.2
NPS43.7573.015873
Small Business31.3%59.4%
Mid-Market56.3%26.6%
Enterprise12.5%14.1%
Total page views92230
Total LLM citations81796

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility