G2 Vendor Directory

Vitel Global Cloud PBX vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

8x8 Work

by 8x8

Overall rating4.24.2
Review count16942
Ease of use9.28.8
Ease of setup9.38.6
Quality of support8.98.4
Meets requirements8.88.8
NPS43.7547.123894
Small Business31.3%54.6%
Mid-Market56.3%35.1%
Enterprise12.5%10.3%
Total page views921,840
Total LLM citations814,153

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple