G2 Vendor Directory

Vitel Global Cloud PBX vs. 3CX

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

3CX

by 3CX

Overall rating4.24.4
Review count16549
Ease of use9.29.1
Ease of setup9.39.0
Quality of support8.98.2
Meets requirements8.89.1
NPS43.7559.027778
Small Business31.3%43.2%
Mid-Market56.3%49.3%
Enterprise12.5%7.5%
Total page views921,591
Total LLM citations8115,726

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations