G2 Vendor Directory

Visual Matrix PMS vs. roommaster

A side-by-side comparison based on G2 review data.

MetricVisual Matrix PMS

by Image Technology Systems

roommaster

by roommaster

Overall rating4.64.8
Review count1014
Ease of use9.59.5
Ease of setup7.19.6
Quality of support9.39.9
Meets requirements8.69.4
NPS7084.615385
Small Business80.0%64.3%
Mid-Market10.0%35.7%
Enterprise10.0%0.0%
Total page views47755
Total LLM citations42798

Visual Matrix PMS

More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

Pros

    roommaster

    roommaster is a modern, all-in-one hotel management platform built to simplify, connect, and elevate every part of hospitality operations. Designed for hotels, motels, resorts, and bed & breakfasts, it unifies property management, marketing, revenue, and guest experience into one seamless ecosystem. Whether managing a single property or multiple locations, roommaster empowers hoteliers to deliver exceptional service, maximize revenue, and stay ahead in today’s fast-moving, tech-driven hospitality market.

    Pros