Visual Matrix PMS vs. protel PMS
A side-by-side comparison based on G2 review data.
| Metric | Visual Matrix PMS | protel PMS |
|---|---|---|
| Overall rating | 4.6 | 3.5 |
| Review count | 10 | 12 |
| Ease of use | 9.5 | 8.6 |
| Ease of setup | 7.1 | 7.1 |
| Quality of support | 9.3 | 6.0 |
| Meets requirements | 8.6 | 6.9 |
| NPS | 70 | -9.090909 |
| Small Business | 80.0% | 50.0% |
| Mid-Market | 10.0% | 41.7% |
| Enterprise | 10.0% | 8.3% |
| Total page views | 47 | 81 |
| Total LLM citations | 42 | 577 |
Visual Matrix PMS
More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.
protel PMS
protel by Planet is a robust technology stack for your hotel business, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. The first cloud-native PMS and apps went live in 2009, operations expanded internationally to over 90 countries while continuing to influence the technological change collectively known as the hospitality industry.