G2 Vendor Directory

Visual Matrix PMS vs. HotelRunner

A side-by-side comparison based on G2 review data.

MetricVisual Matrix PMS

by Image Technology Systems

HotelRunner

by HotelRunner

Overall rating4.64.6
Review count1015
Ease of use9.59.1
Ease of setup7.19.4
Quality of support9.39.4
Meets requirements8.69.4
NPS7073.333333
Small Business80.0%60.0%
Mid-Market10.0%26.7%
Enterprise10.0%13.3%
Total page views47259
Total LLM citations42881

Visual Matrix PMS

More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating system to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and an independent mobile operating platform (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go.

Pros

    HotelRunner

    HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits

    Pros