G2 Vendor Directory

VidyoConnect vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricVidyoConnect

by Enghouse Systems

Dialpad Connect

by Dialpad

Overall rating3.64.4
Review count264,216
Ease of use7.39.2
Ease of setup5.79.1
Quality of support6.68.7
Meets requirements7.89.1
NPS1658.479388
Small Business23.1%57.6%
Mid-Market46.2%32.8%
Enterprise30.8%9.6%
Total page views1423,520
Total LLM citations4320,955

VidyoConnect

Vidyo enriches people's lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships and improve quality of life for everyone.

Pros

    Dialpad Connect

    Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

    Pros

    • Ease of Use
    • Call Management
    • Helpful
    • Call Recording
    • Features
    • Voice Transcription