G2 Vendor Directory

VidyoConnect vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricVidyoConnect

by Enghouse Systems

Avaya Unified Communications

by Avaya

Overall rating3.64.2
Review count2642
Ease of use7.38.9
Ease of setup5.78.1
Quality of support6.68.7
Meets requirements7.89.2
NPS1644.736842
Small Business23.1%16.7%
Mid-Market46.2%23.8%
Enterprise30.8%59.5%
Total page views142406
Total LLM citations43728

VidyoConnect

Vidyo enriches people's lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships and improve quality of life for everyone.

Pros

    Avaya Unified Communications

    Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

    Pros

    • Ease of Use
    • Video Conferencing
    • Instant Messaging
    • Remote Work
    • VoIP Services
    • Easy Integration