G2 Vendor Directory

VidyoConnect vs. Avaya IP Office

A side-by-side comparison based on G2 review data.

MetricVidyoConnect

by Enghouse Systems

Avaya IP Office

by Avaya

Overall rating3.64.5
Review count2611
Ease of use7.39.0
Ease of setup5.79.1
Quality of support6.68.8
Meets requirements7.89.6
NPS1672.727273
Small Business23.1%9.1%
Mid-Market46.2%63.6%
Enterprise30.8%27.3%
Total page views142158
Total LLM citations43128

VidyoConnect

Vidyo enriches people's lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships and improve quality of life for everyone.

Pros

    Avaya IP Office

    Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

    Pros