G2 Vendor Directory

VICIdial vs. Salesfinity

A side-by-side comparison based on G2 review data.

MetricVICIdial

by Vicidial Group

Salesfinity

by Salesfinity

Overall rating4.14.8
Review count41127
Ease of use8.89.5
Ease of setup7.69.5
Quality of support7.99.6
Meets requirements8.99.4
NPS39.47368488.976378
Small Business55.0%57.5%
Mid-Market45.0%37.7%
Enterprise0.0%4.7%
Total page views3561,353
Total LLM citations3,3592,771

VICIdial

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat, all within the same agent screen. VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers.

Pros

  • Ease of Use
  • Features
  • Reporting
  • Setup Ease
  • Easy Setup

Salesfinity

Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start.

Pros

  • Ease of Use
  • Time-saving
  • Easy Setup
  • Setup Ease
  • Helpful
  • Parallel Dialer