G2 Vendor Directory

VICIdial vs. Readymode

A side-by-side comparison based on G2 review data.

MetricVICIdial

by Vicidial Group

Readymode

by Readymode

Overall rating4.14.6
Review count41265
Ease of use8.89.2
Ease of setup7.69.1
Quality of support7.99.3
Meets requirements8.99.3
NPS39.47368477.470356
Small Business55.0%62.7%
Mid-Market45.0%34.6%
Enterprise0.0%2.7%
Total page views3561,335
Total LLM citations3,3594,750

VICIdial

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat, all within the same agent screen. VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers.

Pros

  • Ease of Use
  • Features
  • Reporting
  • Setup Ease
  • Easy Setup

Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly.

Pros

  • Efficiency
  • Ease of Use
  • Time-saving
  • Helpful
  • Features
  • Call Recording