G2 Vendor Directory

VICIdial vs. Mojo Dialer

A side-by-side comparison based on G2 review data.

MetricVICIdial

by Vicidial Group

Mojo Dialer

by Mojo

Overall rating4.14.1
Review count4128
Ease of use8.88.7
Ease of setup7.68.1
Quality of support7.98.4
Meets requirements8.98.9
NPS39.47368442.857143
Small Business55.0%78.6%
Mid-Market45.0%14.3%
Enterprise0.0%7.1%
Total page views356350
Total LLM citations3,3595,420

VICIdial

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat, all within the same agent screen. VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers.

Pros

  • Ease of Use
  • Features
  • Reporting
  • Setup Ease
  • Easy Setup

Mojo Dialer

Mojo Dialer is a cloud-based auto-dialing and lead engagement platform designed to enhance the efficiency of sales professionals across various industries, including real estate and insurance. By automating the calling process, it enables users to connect with a higher volume of prospects, thereby increasing the potential for successful engagements and conversions. A standout feature of Mojo Dialer is its ability to operate as both a single-line and triple-line dialer. The single-line option allows for a focused, personalized approach, dialing one contact at a time.

Pros

  • Parallel Dialer
  • Ease of Use
  • Setup Ease
  • Call Recording
  • Efficiency