G2 Vendor Directory

AgencyZoom vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricAgencyZoom

by Vertafore

Zoho CRM

by Zoho

Overall rating4.64.1
Review count2232,956
Ease of use9.18.5
Ease of setup8.68.3
Quality of support9.08.0
Meets requirements9.18.6
NPS72.97297338.596491
Small Business96.4%61.6%
Mid-Market3.2%32.3%
Enterprise0.5%6.1%
Total page views1,1038,329
Total LLM citations5,374129,821

AgencyZoom

AgencyZoom helps turn more opportunities into revenue and become a more scalable business. Purpose-built for P&C insurance agencies, AgencyZoom is a sales automation solution that connects sales, service, and marketing in one platform. It gives agency owners and leaders clear visibility into performance, streamlines day-to-day operations, and ensures every lead, task, and client interaction is managed with consistency. Drive more predictable revenue growth: AgencyZoom brings structure to the sales process, so opportunities are consistently captured, tracked, and worked.

Pros

  • Workflow Efficiency
  • Integrations
  • Customer Support
  • Customization
  • Efficiency
  • Helpful

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful