G2 Vendor Directory

AgencyZoom vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricAgencyZoom

by Vertafore

Freshsales

by Freshworks

Overall rating4.64.5
Review count2231,244
Ease of use9.19.1
Ease of setup8.68.9
Quality of support9.09.0
Meets requirements9.18.9
NPS72.97297372.296173
Small Business96.4%67.7%
Mid-Market3.2%27.0%
Enterprise0.5%5.3%
Total page views1,1031,749
Total LLM citations5,37444,516

AgencyZoom

AgencyZoom helps turn more opportunities into revenue and become a more scalable business. Purpose-built for P&C insurance agencies, AgencyZoom is a sales automation solution that connects sales, service, and marketing in one platform. It gives agency owners and leaders clear visibility into performance, streamlines day-to-day operations, and ensures every lead, task, and client interaction is managed with consistency. Drive more predictable revenue growth: AgencyZoom brings structure to the sales process, so opportunities are consistently captured, tracked, and worked.

Pros

  • Workflow Efficiency
  • Integrations
  • Customer Support
  • Customization
  • Efficiency
  • Helpful

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface