G2 Vendor Directory

Verizon Contact Center Solutions vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricVerizon Contact Center Solutions

by Verizon

CallHippo

by CallHippo

Overall rating3.94.4
Review count27416
Ease of use8.49.0
Ease of setup8.99.0
Quality of support8.19.1
Meets requirements8.49.0
NPS29.6296370.559611
Small Business46.2%75.7%
Mid-Market23.1%21.4%
Enterprise30.8%2.9%
Total page views1021,650
Total LLM citations3210,009

Verizon Contact Center Solutions

Global Internet usage continues to grow substantially, profoundly impacting how consumers interact with businesses communicating when and how they want, and expecting a consistent, high-quality service experience every time. This requires an approach that meets both customer expectations and your business goals. Earn - and keep - your customers۪ loyalty A successful contact center strategy effectively manages three universal but competing business imperatives: increasing customer satisfaction, managing costs, and growing revenue.

Pros

    CallHippo

    CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

    Pros

    • Ease of Use
    • Call Quality
    • Reliability
    • Easy Setup
    • Customer Support
    • Features