G2 Vendor Directory

Verint Community (formerly Telligent) vs. Lounjee

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

Lounjee

by Lounjee

Overall rating4.44.9
Review count1415
Ease of use8.49.8
Ease of setup8.410.0
Quality of support8.410.0
Meets requirements8.59.6
NPS50100
Small Business28.6%86.7%
Mid-Market28.6%6.7%
Enterprise42.9%6.7%
Total page views10312
Total LLM citations1070

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

Lounjee

Lounjee connects the members of your community or the attendees at your events based on their professional goals and interests. It is an all-in-one community platform that gives you all the tools you need to manage, engage and monetize your community. Members can chat, create group chats, book meetings and have 1-1 or multi-person video calls within the platform. Lounjee provides you with a dashboard to manage communications, reporting and memberships.

Pros