G2 Vendor Directory

Verint Community (formerly Telligent) vs. Hivebrite

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

Hivebrite

by Hivebrite

Overall rating4.44.5
Review count14249
Ease of use8.48.8
Ease of setup8.48.5
Quality of support8.49.4
Meets requirements8.58.5
NPS5066.122449
Small Business28.6%62.0%
Mid-Market28.6%26.4%
Enterprise42.9%11.6%
Total page views1031,327
Total LLM citations1078,033

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

Hivebrite

What is Hivebrite? Hivebrite is a flexible, intelligent community platform that helps organizations build, manage, and grow impactful communities. Hivebrite simplifies operations and transforms community data into clear, actionable insights, enabling teams to run vibrant, branded communities with confidence. We work with all sectors—from education and business to associations and nonprofits. Over 1,500 organizations worldwide, including Roche, American Psychological Association, Obama Foundation, Columbia Business School, The Channel Company, and U.C.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Staff Support
  • Experience
  • User Interaction