G2 Vendor Directory

Verint Community (formerly Telligent) vs. Café

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

Café

by Café

Overall rating4.45.0
Review count1441
Ease of use8.49.8
Ease of setup8.49.7
Quality of support8.49.8
Meets requirements8.59.6
NPS5097.560976
Small Business28.6%53.7%
Mid-Market28.6%46.3%
Enterprise42.9%0.0%
Total page views103116
Total LLM citations107146

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

Café

Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empower them to connect with interested-based events. Our platform is accessible through Web and Mobile apps and is integrated with Communication tools (Slack, MS Teams), Calendars (Google, Outlook), and HRIS system (Workday, ADP, SAP, +50 others). Café enables communities and connections in your hybrid workplace experience to help your teams build authentic relationships.

Pros

  • Ease of Use
  • Team Collaboration
  • Implementation Ease
  • Easy Setup
  • Intuitive
  • Connectivity