G2 Vendor Directory

Verint Community (formerly Telligent) vs. AtomChat

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

AtomChat

by AtomChat

Overall rating4.44.7
Review count1413
Ease of use8.49.7
Ease of setup8.49.5
Quality of support8.49.5
Meets requirements8.59.5
NPS5076.923077
Small Business28.6%92.3%
Mid-Market28.6%7.7%
Enterprise42.9%0.0%
Total page views10360
Total LLM citations107105

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

AtomChat

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat!

Pros