Zoho vs. GoTo
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Zoho | GoTo |
|---|---|---|
| Avg. rating | 4.4 | 4.2 |
| Total reviews | 32,525 | 20,993 |
| Review growth (QoQ) | -39.8% | -68.1% |
| Products on G2 | 96 | 13 |
| Categories covered | 223 | 34 |
| Best category rank | #1 in Customer Self-Service | #5 in Remote Video Support |
| Small Business | 66.9% | 43.0% |
| Mid-Market | 25.8% | 37.2% |
| Enterprise | 7.3% | 19.7% |