G2 Vendor Directory

xSellco Software vs. Zendesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Zendesk

San Francisco, CA

MetricxSellco SoftwareZendesk
Avg. rating4.64.3
Total reviews837,720
Review growth (QoQ)-11.1%-48.6%
Products on G214
Categories covered635
Best category rank#12 in Online Marketplace Optimization Tools#1 in Live Chat
Small Business84.4%39.5%
Mid-Market15.6%46.7%
Enterprise0.0%13.7%