Workato vs. Zapier
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Workato | Zapier |
|---|---|---|
| Avg. rating | 4.7 | 4.5 |
| Total reviews | 858 | 2,101 |
| Review growth (QoQ) | +165.4% | -93.6% |
| Products on G2 | 1 | 2 |
| Categories covered | 15 | 16 |
| Best category rank | #1 in Process Orchestration | #1 in iPaaS |
| Small Business | 21.6% | 71.3% |
| Mid-Market | 42.9% | 24.2% |
| Enterprise | 35.5% | 4.5% |