UserBit vs. Optimal
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | UserBit | Optimal |
|---|---|---|
| Avg. rating | 4.7 | 4.4 |
| Total reviews | 18 | 72 |
| Review growth (QoQ) | — | +80.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 5 |
| Best category rank | #21 in User Research Repositories | #2 in User Research Repositories |
| Small Business | 33.3% | 22.4% |
| Mid-Market | 55.6% | 38.8% |
| Enterprise | 11.1% | 38.8% |