Userback vs. Respondent Inc.
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Userback | Respondent Inc. |
|---|---|---|
| Avg. rating | 4.7 | 4.6 |
| Total reviews | 291 | 527 |
| Review growth (QoQ) | -93.3% | -80.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 7 | 3 |
| Best category rank | #5 in Enterprise Feedback Management | #5 in Consumer Video Feedback |
| Small Business | 88.8% | 63.9% |
| Mid-Market | 8.2% | 21.2% |
| Enterprise | 3.0% | 15.0% |