Thoughtly vs. LivePerson
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Thoughtly | LivePerson |
|---|---|---|
| Avg. rating | 4.6 | 4.3 |
| Total reviews | 47 | 389 |
| Review growth (QoQ) | +400.0% | — |
| Products on G2 | 1 | 3 |
| Categories covered | 3 | 23 |
| Best category rank | #20 in AI SDRs | #11 in Conversational Commerce Platforms |
| Small Business | 93.3% | 27.1% |
| Mid-Market | 4.4% | 41.7% |
| Enterprise | 2.2% | 31.3% |