SysAid vs. Ziff Davis
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SysAid | Ziff Davis |
|---|---|---|
| Avg. rating | 4.5 | 4.2 |
| Total reviews | 758 | 2,761 |
| Review growth (QoQ) | -63.6% | +14.3% |
| Products on G2 | 1 | 13 |
| Categories covered | 3 | 17 |
| Best category rank | #13 in Service Desk | #3 in Email Archiving |
| Small Business | 11.0% | 57.2% |
| Mid-Market | 59.4% | 33.3% |
| Enterprise | 29.6% | 9.6% |