Strella vs. Userback
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Strella | Userback |
|---|---|---|
| Avg. rating | 4.4 | 4.7 |
| Total reviews | 23 | 291 |
| Review growth (QoQ) | — | -93.3% |
| Products on G2 | 1 | 1 |
| Categories covered | 5 | 7 |
| Best category rank | #9 in Conversational AI Survey Platforms | #5 in Enterprise Feedback Management |
| Small Business | 47.8% | 88.8% |
| Mid-Market | 43.5% | 8.2% |
| Enterprise | 8.7% | 3.0% |