STCLab vs. Engageware
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | STCLab | Engageware |
|---|---|---|
| Avg. rating | 4.8 | 4.4 |
| Total reviews | 35 | 131 |
| Review growth (QoQ) | -100.0% | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 8 |
| Best category rank | #4 in Virtual Waiting Room | #8 in Queue Management |
| Small Business | 2.9% | 19.8% |
| Mid-Market | 51.4% | 47.3% |
| Enterprise | 45.7% | 32.8% |