G2 Vendor Directory

SQM Group vs. CYF

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

SQM Group

Coeur d'Alene, US

CYF

Orlando, US

MetricSQM GroupCYF
Avg. rating4.54.8
Total reviews37999
Review growth (QoQ)+4.3%—
Products on G211
Categories covered11
Best category rank#3 in Contact Center Quality Assurance#42 in Contact Center Quality Assurance
Small Business8.1%25.3%
Mid-Market52.5%27.3%
Enterprise39.4%47.5%