G2 Vendor Directory

Sprintsteer Innovations Private Limited vs. Zendesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

MetricSprintsteer Innovations Private LimitedZendesk
Avg. rating4.84.3
Total reviews287,720
Review growth (QoQ)—-48.6%
Products on G214
Categories covered335
Best category rank#141 in Chatbots#1 in Live Chat
Small Business39.3%39.5%
Mid-Market46.4%46.7%
Enterprise14.3%13.7%