SOCi vs. Yext
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SOCi | Yext |
|---|---|---|
| Avg. rating | 4.5 | 4.4 |
| Total reviews | 5,028 | 1,124 |
| Review growth (QoQ) | -86.9% | -99.2% |
| Products on G2 | 1 | 1 |
| Categories covered | 15 | 15 |
| Best category rank | #2 in Online Reputation Management | #1 in Store Locator |
| Small Business | 53.3% | 29.7% |
| Mid-Market | 30.8% | 31.4% |
| Enterprise | 15.9% | 38.9% |