SOCi vs. Synup
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SOCi | Synup |
|---|---|---|
| Avg. rating | 4.5 | 4.6 |
| Total reviews | 5,028 | 335 |
| Review growth (QoQ) | -86.9% | — |
| Products on G2 | 1 | 1 |
| Categories covered | 15 | 10 |
| Best category rank | #2 in Online Reputation Management | #5 in Customer Advocacy |
| Small Business | 53.3% | 77.1% |
| Mid-Market | 30.8% | 18.4% |
| Enterprise | 15.9% | 4.5% |