SMS Magic vs. Tidio
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | SMS Magic | Tidio |
|---|---|---|
| Avg. rating | 4.0 | 4.6 |
| Total reviews | 115 | 1,999 |
| Review growth (QoQ) | -100.0% | +54.1% |
| Products on G2 | 1 | 1 |
| Categories covered | 6 | 16 |
| Best category rank | #44 in Conversational Marketing | #5 in Chatbots |
| Small Business | 61.1% | 90.1% |
| Mid-Market | 35.4% | 8.9% |
| Enterprise | 3.5% | 1.1% |