G2 Vendor Directory

Smith.ai vs. AnswerConnect

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Smith.ai

Los Altos, California

AnswerConnect

Portland, OR

MetricSmith.aiAnswerConnect
Avg. rating4.84.5
Total reviews13524
Review growth (QoQ)——
Products on G231
Categories covered33
Best category rank#3 in Virtual Receptionist Services#4 in Virtual Receptionist Services
Small Business93.3%81.8%
Mid-Market3.7%4.5%
Enterprise3.0%13.6%