G2 Vendor Directory

ScorebuddyCX vs. SQM Group

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

SQM Group

Coeur d'Alene, US

MetricScorebuddyCXSQM Group
Avg. rating4.54.5
Total reviews837379
Review growth (QoQ)—+4.3%
Products on G211
Categories covered11
Best category rank#5 in Contact Center Quality Assurance#3 in Contact Center Quality Assurance
Small Business21.6%8.1%
Mid-Market59.6%52.5%
Enterprise18.9%39.4%