G2 Vendor Directory

Rhino Support vs. Pure Chat

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Pure Chat

Scottsdale, AZ

MetricRhino SupportPure Chat
Avg. rating4.24.4
Total reviews11207
Review growth (QoQ)——
Products on G211
Categories covered21
Best category rank#163 in Help Desk#129 in Live Chat
Small Business36.4%56.8%
Mid-Market36.4%31.6%
Enterprise27.3%11.7%