G2 Vendor Directory

Rhino Support vs. Gladly

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Gladly

San Francisco, California

MetricRhino SupportGladly
Avg. rating4.24.7
Total reviews111,113
Review growth (QoQ)—-87.5%
Products on G211
Categories covered29
Best category rank#163 in Help Desk#11 in Contact Center
Small Business36.4%22.4%
Mid-Market36.4%61.0%
Enterprise27.3%16.6%