respond.io vs. Heymarket
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | respond.io | Heymarket |
|---|---|---|
| Avg. rating | 4.8 | 4.6 |
| Total reviews | 554 | 442 |
| Review growth (QoQ) | +5.4% | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 3 | 2 |
| Best category rank | #4 in WhatsApp Marketing | #77 in Conversational Support |
| Small Business | 74.4% | 70.7% |
| Mid-Market | 23.9% | 25.9% |
| Enterprise | 1.7% | 3.4% |