Planhat vs. Custify
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Planhat | Custify |
|---|---|---|
| Avg. rating | 4.5 | 4.7 |
| Total reviews | 964 | 534 |
| Review growth (QoQ) | -55.8% | +13.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 12 | 9 |
| Best category rank | #2 in Client Onboarding | #6 in Customer Success |
| Small Business | 32.1% | 63.8% |
| Mid-Market | 61.0% | 33.5% |
| Enterprise | 6.9% | 2.7% |