G2 Vendor Directory

Oversai vs. Hiya

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Hiya

Seattle, US

MetricOversaiHiya
Avg. rating4.94.6
Total reviews28148
Review growth (QoQ)-100.0%-89.3%
Products on G211
Categories covered11
Best category rank#25 in Contact Center Quality Assurance#8 in Contact Center Quality Assurance
Small Business8.0%39.0%
Mid-Market88.0%47.9%
Enterprise4.0%13.0%