osTicket vs. WordPress Foundation
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | osTicket | WordPress Foundation |
|---|---|---|
| Avg. rating | 4.4 | 4.4 |
| Total reviews | 45 | 9,551 |
| Review growth (QoQ) | — | -83.8% |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 2 |
| Best category rank | #124 in Help Desk | #6 in Web Content Management |
| Small Business | 57.8% | 72.8% |
| Mid-Market | 33.3% | 18.6% |
| Enterprise | 8.9% | 8.6% |