osTicket vs. Supportbench Services Inc.
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | osTicket | Supportbench Services Inc. |
|---|---|---|
| Avg. rating | 4.4 | 4.8 |
| Total reviews | 45 | 138 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 1 |
| Best category rank | #124 in Help Desk | #70 in Help Desk |
| Small Business | 57.8% | 57.2% |
| Mid-Market | 33.3% | 36.2% |
| Enterprise | 8.9% | 6.5% |