Optimal vs. SurveyMonkey
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Optimal | SurveyMonkey |
|---|---|---|
| Avg. rating | 4.4 | 4.4 |
| Total reviews | 72 | 24,382 |
| Review growth (QoQ) | +80.0% | +230.1% |
| Products on G2 | 1 | 3 |
| Categories covered | 5 | 8 |
| Best category rank | #2 in User Research Repositories | #1 in Online Form Builder |
| Small Business | 22.4% | 37.0% |
| Mid-Market | 38.8% | 34.3% |
| Enterprise | 38.8% | 28.7% |