Optimal vs. Maze
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Optimal | Maze |
|---|---|---|
| Avg. rating | 4.4 | 4.5 |
| Total reviews | 72 | 142 |
| Review growth (QoQ) | +80.0% | +1900.0% |
| Products on G2 | 1 | 2 |
| Categories covered | 5 | 4 |
| Best category rank | #2 in User Research Repositories | #4 in Conversational AI Survey Platforms |
| Small Business | 22.4% | 34.5% |
| Mid-Market | 38.8% | 45.1% |
| Enterprise | 38.8% | 20.4% |