Olark vs. Pure Chat
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Olark | Pure Chat |
|---|---|---|
| Avg. rating | 4.3 | 4.4 |
| Total reviews | 224 | 207 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | #125 in Live Chat | #129 in Live Chat |
| Small Business | 50.4% | 56.8% |
| Mid-Market | 44.2% | 31.6% |
| Enterprise | 5.4% | 11.7% |