Mux vs. Twilio
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Mux | Twilio |
|---|---|---|
| Avg. rating | 4.4 | 4.2 |
| Total reviews | 20 | 1,921 |
| Review growth (QoQ) | -100.0% | -76.3% |
| Products on G2 | 1 | 8 |
| Categories covered | 2 | 26 |
| Best category rank | #22 in Video Platform as a Service (VPaaS) | #5 in E-Commerce Data Integration |
| Small Business | 55.0% | 53.7% |
| Mid-Market | 35.0% | 34.2% |
| Enterprise | 10.0% | 12.1% |